Deiter Brothers Earns Competitive Generac PowerPro Designation



 

Bethlehem, Pa.Deiter Bros. Heating Cooling Energy, the Lehigh Valley’s largest dealer of residential stand-by generators, was recently named a Power Pro Dealer by Generac Power Systems, a leading designer and manufacturer of generators and engine-powered products. This distinction is the highest level available for a Generac residential/commercial dealer and it is open only to those dealers that meet the most rigorous set of sales and customer service criteria. “We are very honored to be named a Power Pro Dealer for Generac,” said company Vice President James Deiter. “This designation signifies our commitment to providing the very best in product technology as well as outstanding Customer service to our customers throughout the Lehigh Valley and surrounding areas,” Introduced in 2012, the Power Pro Dealer program recognizes dealers who have represented Generac in local markets with the highest standard of excellence in sales and customer service. These standards include:

  • Having at least a 4-star customer service rating on Generac.com
  • Providing customers with 24 /7 product support
  • Employing a dedicated staff of power generation experts
  • Obtaining and maintaining Generac factory training and certification for sales and service personnel
  • Maintaining an adequate product and parts inventory
  • Providing financing options to customers
  • Successfully representing the Generac brand for at least three years.

“Practically speaking, our dealers are the Generac brand in the eyes of customers,” said Ryan Jeske, Vice President of Sales/Residential Products for Generac. “That’s why the Power Pro program rewards dealers like Deiter Bros. for living the Generac brand promise of giving our customers peace of mind. They consistently provide outstanding customer service, they maintain an inventory of product and parts and they provide 24/7 product support. “We congratulate Deiter Bros. for their significant commitment to their customers and for being among the best of the best.”

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Deiter Bros. provides fuel oil, heating oil, propane, hvac, heating, air conditioning, radiant heat, heat pump, furnace, generators, onsite and fleet fueling, and other indoor comfort services to business and residential customers in the Lehigh Valley area including Allentown, Bethlehem and Easton, Pa.