BETHLEHEM, PA – Northampton Community College (NCC) is offering several courses and workshops this November and December for building software skills and developing professional effectiveness at its Fowler Family Southside Center in Bethlehem or online.

Beginning in November, NCC will be hosting two-day workshops to cover the basics of the accounting software QuickBooks, a powerful financial-management tool for small businesses. The first is a “QuickBooks Desktop” workshop on November 1 and 8 that will cover the basics of the desktop version, while the “QuickBooks On The Go” workshop will cover the new online version on December 6 and 13. Both workshops will be in person from 8 a.m. – 4 p.m. at NCC’s Fowler Family Southside Center, and will include continental breakfast, lunch, and all materials. For those looking to gain foundational Microsoft Excel skills such as how to perform calculations, modify and format a worksheet, print workbook contents and manage larger workbooks, NCC is offering an online “Microsoft Excel Beginning” course November 8 and 9, from 8 a.m. – noon.

When it comes to developing critical skills for professional and personal success, NCC’s Center for Business and Industry (CBI) has an assortment of options to choose from. The in-person “Working with Teams” course on November 3, from 8 a.m. – 4 p.m., will help you understand the roles and responsibilities of a team and its members, the actions of a successful working unit, stages of team development, and strategies to effectively manage individual differences within a group. In NCC’s online “Achieving Personal Effectiveness” course on November 15 and 16, from 8 a.m. – noon, you’ll explore professional and personal skills to help you function at your very best. This includes how to prioritize what’s important in your daily activities, set goals and manage your time well, develop self-care skills to deal with stress, find meaning in your work each day, and be effective in communicating with others.

Finally, during the in-person “Exceptional Customer Service” course on December 11, from 8 a.m. – 4 p.m., you’ll explore strategies needed for customer service excellence. When customers aren’t satisfied with your products or services, the costs to the organization are high. This course emphasizes identifying goals for your organization and job, defusing stressful interactions, and providing the very best experience for every customer – every time. In-person classes are held at the Fowler Family Southside Center.

To register for any of the workshops or courses, and for more information, visit www.northampton.edu/cbi-workshops. For questions, email cbi@northampton.edu.

About Northampton Community College

With an enduring commitment to the regional community it serves and a focus on student success, Northampton Community College has developed a reputation as an institution of extraordinary distinction, earning accolades at the state and national levels for innovative programs, outstanding faculty and impressive student achievements. It counts among its successful alumni a four-time Pulitzer Prize winner and an Academy Award winning director as well as a host of CEOs, presidents, and leaders of business and industry. Today, Northampton Community College has locations in Bethlehem, Southside Bethlehem, and Monroe County, serving 30,000 students each year from 53 counties, 42 countries and 25 states. For more information, or to apply, please visit www.northampton.edu. Follow NCC’s President on Twitter @NCCPresDaveRuth, and follow the College on TikTok @NorthamptonCC and on Instagram @NorthamptonCommCollege. Like us on Facebook at Northampton Community College.